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News and alerts

Find the latest news, alerts, and information you need to know about your Kentucky Medicaid plan.

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Stay up to date with Kentucky Medicaid

If there’s something new going on with Kentucky Medicaid, you can find out here. We’ll post the latest news and alerts on the issues that matter most to you.

Alerts

On July 28, 2022, several counties in Eastern Kentucky were devastated by heavy rains and flooding. If you are an enrollee in the Eastern Kentucky disaster area and lost your prescription due to these events, emergency prescriptions are covered. Please contact the nearest pharmacy for help, use the pharmacy locator, or call MedImpact at 800-210-7628.

News

You’ve found the right section for news, newsletters, and other updates. We will add information here as we have it.

On the Horizon – Humana Healthy Horizons in Kentucky Enrollee Newsletter, PDF

In the March 2022 edition of On the Horizon, you will find information about:

  • Completing healthy activities and earning rewards
  • Getting safer, sooner with a flu vaccine
  • Keeping your mouth and gums healthy
  • Finding the right dental care with our search tool
  • Getting back on track with a preventive care visit
  • How things change—and the medicine a child takes may need to change, too
  • Screenings that could save your life
  • Attribution and involuntary dismissal
  • Spending time on our enrollee website
  • Extra support for our enrollees with type 2 diabetes
  • Extra support for our pregnant enrollees and new moms
  • Virtual care (telehealth) services with MDLIVE®
  • Fraud, waste, and abuse

Previous editions

November 2021, PDF

February 2021, PDF

October 2020, PDF

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Support during disasters

We are here to support you during public health emergencies or disasters. See what steps we take to make sure enrollees in affected areas get the medical care they need.

Get support during disasters

We want to hear from you!

You trust us with your healthcare—now trust us with your ideas! During the year, we meet with enrollees around the state to find out how we’re doing. Enrollees who participate become part of our Quality Member Access Committee.

See when we’re meeting with enrollees in your area, PDF

Enrollees who join us for an in-person meeting get a $40 gift card.

To reserve your spot or for more information please call 888-800-8659 or email Ksoard1@Humana.com. When leaving a message, please speak slowly and clearly and provide your name and contact information. We will return your call as soon as we can.

Looking for help?

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If you have questions, find the number you need to get help and support.

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Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.