News and alerts

Find the latest news, alerts and information you need to know about your Kentucky Medicaid plan.

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Stay up to date with Kentucky Medicaid

If there’s something new going on with Kentucky Medicaid, you can find out here. We’ll post the latest news and alerts on the issues that matter most to you.


When there is important information you need to know, it will be posted here. You may find it helpful to come back to this page from time to time to see any updates.


At Humana, we care about you and your health. We encourage all our enrollees to stay active and involved so they can get to their best health. Through our Moms First and Healthy Rewards programs, you can be rewarded for taking healthy actions. In order to be able to receive reward(s), you must enroll in the Moms First and Healthy Rewards programs. To enroll, just call Enrollee Services at 1-800-444-9137 (TTY: 711). Once you have enrolled, you will be eligible for rewards for specific health activities. Only activities completed after enrollment will be rewarded. Enrollees who have not called to enroll in the program will not be sent a reward.

This policy will be effective starting 4/1/2020.


You’ve found the right section for news, newsletters and other updates. You may want to check back periodically as information will be added when it’s available.

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Support during disasters

There are a lot of things to worry about in an emergency or disaster. Your health insurance coverage shouldn’t be one of them. Kentucky Medicaid is here to support you during public health emergencies or disasters. See what steps we take to make sure you’re covered.

Get support during disasters

Help us help you!

You trust us with your health care. Now trust us with your ideas! We will be holding Listen and Learn sessions throughout the year for enrollees like you to share your feedback with us on how we can make your experience with Humana better! This event is free to you and to thank you for your time you will receive a $40 gift card at the end of the session. Below is when and where we will hold our meetings:

February 27th   Fayette County
Jacobs Hope Cafeteria, 299 W. Loudon Ave., Lexington, KY 40508
1-3 pm Eastern

During to the ongoing coronavirus (COVID-19) pandemic, future meetings likely will not be held in person but still will take place. We will update our website with information about these meetings as we know more.

August 26
1 p.m. – 3 p.m., Eastern time

September 24
10 a.m. to – 12 p.m., Central time

November 24
1 p.m. – 3 p.m., Eastern time

To reserve your spot or for more information please call 1-888-800-8659. We hope to see you there!

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Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.