Find information on how to change plans during open enrollment or tips on enrolling for the first time.

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How to enroll in Kentucky Medicaid

Ready to enroll in Humana Kentucky Medicaid? Great! Here are some things you need to know.

Before you enroll

Before you enroll in Medicaid, here are some things to keep in mind:

You can check to see if your doctor is in the network of the plan you choose.

Mandatory enrollment

Mandatory enrollment means you qualify for Kentucky Medicaid and are required to enroll in a plan. You can choose the plan you want, or you will be automatically enrolled in a plan by the state.

The plan you choose is called a managed care plan.

Don’t worry—you have a chance to try out the plan in case you change your mind. You will have 90 days from the date you enroll to try your plan. During that time, you can change plans for any reason.

After 90 days, you will be locked in to the plan you chose for the next year.

Open Enrollment Period

Your Open Enrollment Period gives you another chance to change your plan.

Open enrollment is 60 days before the end of your enrollment year, if you are a mandatory enrollee. During this time you can choose to change your plan.

Like your current plan? You don’t need to make any changes.

If you do decide to try a different plan, your new plan will begin once the current plan year is over.

When open enrollment ends, the plan you choose will be locked in for the next 12 months. This is the new plan year.

You’ll get a chance to change your plan each year during open enrollment.

You can find more information on the Kentucky open enrollment web page, opens new window.

Why choose Humana?

All Medicaid plans provide the same basic benefits, but with Humana, you’ll have access to a large network. And Humana Medicaid plans include many member perks to support your best health. These perks are beyond the basic coverage Medicaid gives you.

Humana is proud to continue a strong relationship with Kentucky Medicaid, as we have for many years. We’re focused on helping you make the most of your plan.

Learn more about Humana Health Plan coverage


There are some cases where you might need to change your plan in the middle of a plan year. This is called disenrollment. Disenrollment is when you want to change plans outside of open enrollment or the first 90 days of enrollment.

You need to have a reason approved by the state if you want to disenroll.

For a list of approved reasons to disenroll, see your member handbook.

Call a broker

Now that you know more about how to enroll in Humana Kentucky Medicaid, the next step is to talk to the state’s designated enrollment broker.

An enrollment broker can help you figure out what you need to do to enroll in a plan or change plans (disenrollment).

Not sure whether you can change plans? Some Medicaid members can change their plans at any time, for any reason. To find out if you may change plans, call an enrollment broker.

Call Kentucky’s enrollment broker to enroll, disenroll or ask questions:

1-855-306-8959 (TTY: 711)

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital or pharmacy.

Documents and forms

Find the documents and forms you need to manage your Kentucky Medicaid plan, including your enrollee handbook.