South Carolina Medicaid: Measuring our performance
Learn how we measure our performance and make sure you get the care and services you need to manage your health.
Making sure you have the care you need
To help us track our progress, we use a tool called HEDIS® (Healthcare Effectiveness Data and Information Set) to measure the performance of many important health issues. More than 90 percent of health plans in America use this tool. Having this large amount of data makes comparing plans easier. Officials check this data using a process created by the National Committee for Quality Assurance (NCQA).
What is measured
HEDIS helps us measure the performance of many health issues, including:
- Antidepressant medication management
- Asthma medication use
- Breast cancer screening
- Childhood and adolescent immunization status
- Childhood and adult weight/body mass index assessment
- Comprehensive diabetes care
- Continuing use of beta-blocker treatment after a heart attack
- High blood pressure control
Helping us improve
These measurements:
- Help us see that Humana Healthy Horizons® in South Carolina meets our members’ needs
- Show us any areas that need improvement and how we can better serve our members
Check our scores
We want you to feel confident that you made the right choice in your plan. View the HEDIS State of Health Care Quality Report:
Learn more
If you’re interested in knowing more about the measures, you can:
-
Read more through the
NCQA website -
View the guide to HEDIS® measurements, PDF
Quality Improvement (QI) program
To help us provide you with quality care, we developed a program to make sure we are always improving. To receive a copy of the Quality Improvement Program Description Overview, please contact Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.