Mom holds small child

From Pregnancy to Parenthood

Humana Healthy Horizons® in Florida helps our pregnant and new moms get the care they need. Through our HumanaBeginnings™ care management program, eligible members get access to care managers, rewards for certain healthy behaviors, additional support, and more.

Health Risk Assessment (HRA)

We ask all members to complete an HRA. The HRA is your chance to:

  • Tell us about your health and well-being
  • Tell us about your health goals
  • Share information about your health-related needs
  • Give us an opportunity to pair you with a care manager who can help you reach your health and well-being goals

Completing your HRA is important for our pregnant members, especially during the first 60 days of enrollment in Humana Healthy Horizons in Florida. To complete your HRA:

  • Fill out the HRA and send it back to us in the envelope you got with your New Member Welcome Kit, or
  • Submit your HRA through Go365 for Humana Healthy Horizons® and earn:
    • $20 in rewards (if you complete the entire HRA within the first 90 days of enrollment), or
    • $10 in rewards (if you complete the entire HRA after the first 90 days of enrollment)
  • Call us at 855-351-7877 (TTY: 711), or
  • Register for a MyHumana account and submit the HRA online

This reward is available once per new enrollment in Humana Healthy Horizons in Florida.

HumanaBeginnings

We know all moms need help before and after giving birth. Our HumanaBeginnings program:

  • Is for our pregnant members
  • Includes rewards for going to the doctor and getting certain screenings and vaccines
  • Provides the help we know you need before and after you give birth

Members in our HumanaBeginnings program get:

While you’re pregnant:

  • Support from nurses trained to help during pregnancy
  • Referrals for other treatment and community services
  • Education and support for you and your partner or support systems
  • Transportation to and from doctor appointments
  • Extra help or support with understanding your Humana Healthy Horizons in Florida Benefits

After your baby is born:

  • Coordination with your hospital, lactation, and newborn team
  • Benefit information
  • Newborn support care when needed
  • Referrals for other treatment and community services
  • Family-planning information and services
  • Education and support from partners
  • Transportation to and from doctor appointments

Members in our HumanaBeginnings program can:

  • Earn rewards
  • Get a free hospital grade or non-hospital grade breast pump, if their OB-GYN submits a referral to a contracted vendor
  • Get their son circumcised, if so desired, at no cost
  • Access nutrition counseling sessions
  • Get meals delivered to their home after their baby is born
  • Get money back every month to use for over-the-counter medicine

To learn more about HumanaBeginnings:

Dental coverage

Babies, children, and adults should see a dentist twice a year. Brushing, flossing, and avoiding sugary food and drinks can help keep your teeth and gums healthy. Problems with your teeth and gums can affect your overall health.

Learn about the dental coverage available to our members

You know your body best

During and after pregnancy, you and your body will go through many changes. Some changes are not normal. They could be a sign of serious complications that can cause long-term effects or even death.

You may not know how to tell the difference between normal and abnormal changes—but you know when something is wrong. If you are concerned about symptoms or changes, talk to your doctor to make sure you get the care you need.

If you are pregnant or have been pregnant within the past year, and have any of these urgent maternal warning signs get medical care right away.

Access resources from the Centers for Disease Control and Prevention for pregnant and postpartum women

Other resources

Maternal Opioid Recovery Effort (MORE)
According to the Florida Perinatal Quality Collaborative, overdoses are the leading cause of pregnancy-associated death in Florida. Below, you’ll find resources about:

  • Having a healthy pregnancy and baby
  • Opioid safety
  • Safely using naloxone

Opioid safety and how to use naloxone, PDF

Information about having a healthy pregnancy and baby for women with opioid use disorder, PDF

Tips for a Healthy Pregnancy and Baby, PDF

Guide to Substance Abuse, PDF

We can help, if you are:

  • In recovery
  • Struggling with substance use/abuse

Call: 800-322-2758, ext. 1394119, Monday – Friday, 8:30 a.m. – 5 p.m., Eastern time

Email: CareManagementMemberOutreach_FLMMA@humana.com

Go365 for Humana Healthy Horizons

Go365 for Humana Healthy Horizons is a wellness program that offers an opportunity to earn rewards for taking healthy actions, like enrolling in HumanaBeginnings and have prenatal and/or postpartum visits with your physician.

Learn more about Go365 for Humana Healthy Horizons, including:

  • How to sign up
  • The different healthy activities for which you may be eligible
  • How to redeem rewards

Through the Federal Lifeline Program, households may be eligible for a smartphone with monthly minutes, text and data. Visit SafeLink to apply.

We also can help you set up and get to your appointments. To learn more, visit our Transportation page.

Looking for help?

Contact Us

If you have questions, find the number you need to get help and support.

Find a doctor

Find a doctor, hospital, or pharmacy

Documents & forms

Find the documents and forms you need to manage your Humana Florida Medicaid plan, including your Member Handbook.