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From Pregnancy to Parenthood

Humana Healthy Horizons™ in Florida helps our pregnant and new moms get the care they need. Through our Moms First program, eligible members get access to care managers, rewards for certain healthy behaviors, additional support, and more.

Mom holds small child

Health Risk Assessment (HRA)

We ask all members to complete an HRA. The HRA is your chance to:

  • Tell us about your health and well-being
  • Tell us about your health goals
  • Share information about your health-related needs
  • Give us an opportunity to pair you with a care manager who can help you reach your health and well-being goals

Completing your HRA is important for our pregnant members, especially during the first 60 days of enrollment in Humana Healthy Horizons in Florida. To complete your HRA:

  • Fill out the HRA and send it back to us in the envelope you got with your New Member Welcome Kit, or
  • Submit your HRA through Go365 for Humana Healthy Horizons™ and earn:
    • $20 in rewards (if you complete the entire HRA within the first 90 days of enrollment), or
    • $10 in rewards (if you complete the entire HRA after the first 90 days of enrollment)
  • Call us at 855-351-7877 (TTY: 711), or
  • Register for a MyHumana account and submit the HRA online

This reward is available once per enrollment in Humana Healthy Horizons in Florida.

Moms First program

We know all moms need help before and after giving birth. Our Moms First program:

  • Is for our pregnant members
  • Includes rewards for going to the doctor and getting certain screenings and vaccines
  • Provides the help we know you need before and after you give birth

Members in our Moms First program get:

While you’re pregnant:

  • Support from nurses trained to help during pregnancy
  • Referrals for other treatment and community services
  • Education and support for you and your partner or support systems
  • Transportation to and from doctor appointments
  • Extra help or support with understanding your Humana Healthy Horizons in Florida Benefits

After your baby is born:

  • Coordination with your hospital, lactation, and newborn team
  • Benefit information
  • Newborn support care when needed
  • Referrals for other treatment and community services
  • Family-planning information and services
  • Education and support from partners
  • Transportation to and from doctor appointments

Members in our Moms First program can:

  • Earn rewards
  • Get a free hospital grade or non-hospital grade breast pump, if their OB-GYN submits a referral to a contracted vendor
  • Get their son circumcised, if so desired, at no cost
  • Access nutrition counseling sessions
  • Get meals delivered to their home after their baby is born
  • Get money back every month to use for over-the-counter medicine

To learn more about our Moms First Program:


Other resources

Maternal Opioid Recovery Effort (MORE)
According to the Florida Perinatal Quality Collaborative, overdoses are the leading cause of pregnancy-associated death in Florida. Below, you’ll find resources about:

  • Having a healthy pregnancy and baby
  • Opioid safety
  • Safely using naloxone

Opioid safety and how to use naloxone, PDF opens new window

Information about having a healthy pregnancy and baby for women with opioid use disorder, PDF opens new window

Moms First Tips for a Healthy Pregnancy and Baby, PDF opens new window

Moms First Guide to Substance Abuse, PDF opens new window

We can help, if you are:

  • In recovery
  • Struggling with substance use/abuse

Call: 800-322-2758, ext. 1500290, Monday – Friday, 8:30 a.m. – 5 p.m., Eastern time

Email: CareManagementMemberOutreach_FLMMA@humana

My Birth Matters
The Florida Department of Health (Department), the Agency for Health Care Administration (Agency), the Florida Perinatal Quality Collaborative (FPQC), and the Florida Hospital Association (FHA) have partnered to promote vaginal deliveries and reduce unnecessary C-section deliveries for expectant mothers with low-risk pregnancies. Below, you’ll find information that can help you have a healthy pregnancy and baby.

My Birth Matters tools and other resources

Moms First Guide to Doula Services, PDF opens new window

Moms First Guide to Giving Birth: Vaginal Delivery vs. C-Section Delivery, PDF opens new window

Moms First Guide to Preterm Labor, PDF opens new window

Moms First Guide to Warning Signs, PDF opens new window

Watch a short video about vaginal delivery and C-section delivery, opens new window

During a pregnancy, you and your OB-GYN will talk about your ideal birth plan. In other words, do you want to deliver vaginally or via a C-section? Here is some information that can help you make the decision that’s right for you.

What is a full-term pregnancy?

A full-term pregnancy is a pregnancy that lasts between 39 weeks and 40 weeks. Babies born full-term have the best chance of being healthy, compared with babies born earlier or later. Babies are not fully developed until 39 weeks of pregnancy. Their brain, lungs, and liver are still developing.

What are the benefits of vaginal delivery?

Vaginal delivery avoids:

  • Major abdominal surgery, and
  • All the potential risks associated with an operation

Following a vaginal delivery mothers:

  • Are more alert
  • Experience less pain and fatigue, and
  • Heal more quickly and spend fewer days in the hospital compared to mothers who have a C-section

Babies born vaginally typically:

  • Are more alert
  • Experience less respiratory problems
  • Have less chance of infection
  • Receive an early dose of good bacteria to boost their immune systems and protect their intestinal tracts, and
  • Show more interest in breastfeeding

When is delivery by C-section medically appropriate?

The more common medical reasons when a C-section is appropriate include:

  • Abnormal position of baby, or other type of distress or complications, such as with the placenta
  • Baby is too large for mother’s pelvis
  • Certain birth defects
  • Mother is experiencing very long labor of more than 20 hours with little dilation of the cervix, or is more than 41 weeks pregnant
  • Multiple births (mother pregnant with twins, triplets, etc.), and
  • Previous uterine surgery, including previous C-section

What are the risks associated with delivery by C-section?

Women who deliver by C-section tend to have:

  • A slower return to normal activity
  • Delayed or difficulty breastfeeding
  • Increased pain and fatigue
  • Longer hospital stays, and
  • Medical complications

And did you know that 90% of women who deliver via C-section during a first pregnancy deliver via C-section during subsequent pregnancies?

Talk to your OB-GYN about the right delivery method for you. Be informed and ask questions.

We’re also here to help. Visit Humana.com/FloridaMoms for more information about our Moms First Program and the benefits of delivering vaginally vs. by C-section.

Go365 for Humana Healthy Horizons

If you enroll in Moms First and sign up for Go365 for Humana Healthy Horizons™, you can earn rewards, including:

  • $10 in rewards just for enrolling in the Moms First program
  • $20 in rewards (once per year) after having one prenatal visit within the first trimester of pregnancy or within first 42 days of enrollment with Humana Healthy Horizons in Florida
  • $20 in rewards (once per pregnancy, per year) after having one postpartum visit within 50 days after delivery

Learn more about Go365 for Humana Healthy Horizons, including:

  • How to sign up
  • The different healthy activities for which you may be eligible
  • How to redeem rewards

Through our partnership with SafeLink, PDF opens new window, we make cellphones available to our members. These cellphones come with free data and call time each month.

We also can help you set up and get to your appointments. To learn more, visit our Transportation page.

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Documents & forms

Find the documents and forms you need to manage your Humana Florida Medicaid plan, including your Member Handbook.