We’re here to support you during public health emergencies or disasters.
Louisiana Medicaid: Disaster support
Help when you need it
During and after a disaster, we help make sure our members get the support and resources they need.
What we will do
Humana Healthy Horizons® in Louisiana will:
- Cover services at out-of-network hospitals and other medical facilities
- Give members the same cost sharing they would get at an in-network doctor
- Make replacing lost prescriptions easier by removing refill limits
- Share information about the disaster and what we’re doing on the specific state’s News and Alerts page
- Stop the need for primary care physician referrals
Timeline for support
We will work with you to make sure you are covered during the duration of the emergency or disaster, and offer this support until:
- The president, governor, or secretary of Health and Human Services has declared that the disaster or public health emergency has ended
- 30 days have gone by since the disaster or emergency was declared, and no end date was given
Plan ahead
Be prepared, in case you are in a disaster or emergency situation, such as by:
Registering for MyHumana Building a disaster supply kit - Charging your phone
Get a free phone and talk/text time
Through the federal Lifeline program, Medicaid recipients can qualify to get a:
- Free phone
- Set number of free minutes each month
- Set amount of data to use each month
Resources
Get information about how to prepare for an emergency and what to do during an emergency:
Humana Healthy Horizons in Louisiana
Humana Healthy Horizons Humana Healthy Horizons Extras Member support Aging out Care management Child well-being Disaster support Disease management Documents and forms Enrollment Gambling addiction resources Grievances and appeals Health and wellness KidsHealth Member Family Advisory Council Member handbook New member resources News and alerts Provider directories Tobacco cessation Why Humana Your primary care physician For Providers Contact us Accessibility