New member resources
Welcome to Humana Healthy Horizons® in Louisiana. With us, you get Medicaid that does more. Like more rewards, more everyday benefits, and more help and support– so you have more time to focus on what you love.
Welcome to Humana Healthy Horizons® in Louisiana. With us, you get Medicaid that does more. Like more rewards, more everyday benefits, and more help and support– so you have more time to focus on what you love.
Make the most of your Humana Healthy Horizons enrollment. It’s as easy as 1, 2, 3:
Watch a short video in English about getting started with Humana Healthy Horizons in Louisiana
Welcome to Humana Healthy Horizons. With us, you get Medicaid that does more.
Like more rewards, more everyday benefits, and more help and support– so you have more time to focus on what you love.
Make the most of your Humana Healthy Horizons enrollment. It’s as easy as 1, 2, 3. Download two digital apps to your mobile device. Fill out and return three forms. Pick and see a primary care physician.
At Humana, we want to help you live your best life in your best health possible. As part of our commitment to you, we offer rewards for taking healthy actions.
You can earn rewards right now:
We will use your answers to help make sure you get the care and support you need.
We also offer 24/7 access to your plan information with the MyHumana app. With it, you can:
Download both apps at Humana.com/Mobile-Apps.
Next, help us get to know you. Your Welcome Kit includes:
Please review and complete the forms, and then send them back to us in the enclosed postage-paid envelope.
We’ll use this information to help with your personalized care plan.
Answering the questions earns you rewards through Go365 for Humana Healthy Horizons.
Finally, it’s time to pick a doctor.
Your Member ID card includes the name of your primary care physician. To pick a different PCP, use our online Find a Doctor service at Humana.com/FindADoctor to see doctors in your area, change your PCP through your MyHumana account, or call the number on the back of your Member ID card.
Remember:
Again, welcome to Humana Healthy Horizons.
We do our best to make health care easy. We aim to give you what you need to feel your best PLUS things that you didn’t even know you needed. We call that human care.
MyHumana is an online member portal account where you can find plan information and other tools to manage your plan. Registering:
MyHumana lets you:
We want to help you live your best life in your best health possible. As part of our commitment to you, we offer rewards for taking healthy actions.
Go365 for Humana Healthy Horizons® is a wellness program that offers you the opportunity to earn rewards for taking healthy actions. Earning rewards is easy – and it starts by downloading the app to your mobile device.
Please write your first and last name on each page before sending us your completed HNA.
You also can complete your HNA by:
All members can earn $30 in rewards through Go365 for Humana Healthy Horizons after completing the HNA during the first 90 days of enrollment in Humana Healthy Horizons in Louisiana.
You will get most of your healthcare services from your primary care physician (PCP). You can pick your PCP. Use our
After you pick a PCP, let us know:
Watch a short video about using our Find a Doctor service
To use our online Find a Doctor tool go to Humana.com/FindaDoctor.
Enter your ZIP code, select Medicaid as your coverage type, and select Network from the drop-down menu.
You can then search by the name of the doctor or facility, specialty, such as cardiology, or a condition such as ear infection.
You also can choose All and type any text into the search.
Then click Search.
Click Update my search to search for something else.
If you need help finding and choosing a doctor, call the number on the back of your enrollee ID card to speak with an Enrollee Services representative.
We will post information here about our advisory council, as well as meeting minutes, when available.