Humana's Star Rewards Program is an integral part of Humana's value-based-care continuum. As the first level of our pay-for-value programs, the Star Rewards Program focuses on achievements for specific National Committee for Quality Assurance (NCQA) Healthcare Effectiveness Data and Information Set (HEDIS®) measures. The Star Rewards Program provides an annual reward payment to physicians who meet four of five HEDIS metrics. Humana-contracted primary care physicians may participate in Humana's Star Rewards Program unless contracted for Humana’s Model Practice, Medical Home or Shared Savings programs. Physicians contracted in full-value arrangements as of Dec. 31, 2016, are not eligible for Star Rewards.
Participating PCPs serving 250 or more Humana members are eligible to participate in Humana's Model Practice and Medical Home programs.
The next level on the continuum is our Model Practice Program. Physicians earn incentives for each HEDIS measure they achieve. Additionally, physicians can earn incentives for achieving specific clinical initiative targets. They receive reward payments for achievements on a quarterly basis and are eligible for shared savings opportunities. Physician practices that see at least 75 percent of their patients two or more times a year will receive an additional annual bonus. This is a program for Humana-contracted physicians.
The next level of Humana's rewards programs is the Medical Home Program. This program is offered to practices that are recognized as a patient-centered medical home (PCMH) or are in the process of obtaining recognition. These practices have made progress in addressing some of the requirements necessary to become successful population health managers. For example, PCMH program participants have implemented electronic medical records and likely use electronic prescribing systems. Additionally, they have made other infrastructure changes, including the use of a care coordinator in their practices.
Medical Home Program participants have the same reward measures as a model practice. However, the medical home program offers a care coordination payment to address the cost of infrastructure development and PCMH certification. To remain eligible for the care coordination fee, practices must meet the reward measures on a quarterly basis. Participating PCPs with 250 or more members who are medical home-recognized or are in the process of becoming recognized may be eligible to participate in Humana’s Medical Home Program. This is a program for Humana-contracted physicians.
Humana began its Provider Quality Rewards Program in 2012. Approximately 4,465 physician groups received payments from Humana in recognition of improved outcomes for Humana’s Medicare members achieved during 2015. Those payments totaled more than $93.6 million.
Contact Humana via email at Providerengagement@humana.com.