Preauthorization requests for a Humana-insured patient’s diagnostic imaging (e.g., CT scan, MRA, MRI, nuclear stress test, PET scan and SPECT scan) are reviewed via Consult Online™(link opens in new window) by HealthHelp®, a nationally recognized benefit management organization.
Using Consult Online is easy. To learn how to request, schedule and follow up on imaging services and treatment plans for Humana-insured patients with Consult Online, physicians and other healthcare providers can review this tutorial(link opens in new window).
For more information, please email Consult Online program support at RCSupport@HealthHelp.com or call 1-800-546-7092, 8 a.m. to 6 p.m. Central time, Monday through Friday. Physicians and healthcare providers also can contact program support for assistance with online authorizations, registration or to register for a webinar.