Your voice matters!
Are you eager to give feedback on your health plan? If so, our Member and Family Advisory Council meetings are for you!
Join our Member Family Advisory Council
Anyone can join!
- Who: Any Humana Healthy Horizons in Ohio member and their families.
- What: A chance to share your voice and ideas on your health plan
- When: We meet only 4 times a year. Once every 3 months
- Where: Join in person, virtually, or on your phone
- Why: We want to hear from you!
- Earn a $25 gift card for joining in-person or virtually! Lunch provided for in-person members and families who attend.
Upcoming MFAC Meetings
- First Quarter: February 20, 2026 (Cleveland)
- Second Quarter: May 15, 2026 (Columbus)
- Third Quarter: August 21, 2026 (Cincinnati)
- Fourth Quarter: November 13, 2026 (Dayton)
2025 Meeting Notes and MFAC Projects
For meeting notes or information about current and upcoming MFAC projects, please contact the Member Experience Team at OHMedicaidMemberExp@humana.com
Contact us to join or ask questions about MFAC
If you would like to join us at a meeting or participate virtually, please contact us at
- Email: OHMedicaidMemberExp@humana.com
- Call: 877-856-5702 (TTY: 711)
Monday – Friday, from 7 a.m. – 8 p.m., Eastern time
If you need a ride
Call our transportation vendor MTM Health at
- 855-739-5986 (TTY:866-288-3133)
Monday – Saturday, from 8 a.m. – 6 p.m., Eastern Time. - Learn more about our transportation services
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