Find the latest news, alerts, and information you need about your Humana Healthy Horizons® in Ohio plan. You also can find your On the Horizon member newsletter.
Ohio Medicaid: News and alerts
Planned Parenthood® update
A new federal law (Section 71113 of the Budget Reconciliation Act) took effect on July 4, 2025. This law changes which providers Medicaid can cover.
- Medicaid can no longer cover services from providers considered “prohibited entities.”
- Planned Parenthood is included in this group.
- Services you receive from Planned Parenthood are not covered or reimbursed by your Medicaid plan.
- Click here for more information
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If you need help finding other providers, please contact Member Services at 877-856-5702 Monday – Friday, 7 a.m. – 8 p.m., Eastern time. Our team is here to support you.
Medicaid fraud alert
Medicaid fraud warning: Criminals are targeting Medicaid recipients for sensitive, personal, and financial information. If you get a call, text, or email about Medicaid benefits that ask for Social Security Number, payment, bank, debit, or credit card information, do not respond. The communications are not from the State of Ohio or any agency. Instead, report it to the Ohio Attorney General by calling 800-282-0515 or www.ohioprotects.org
On the Horizon
On the Horizon is our member newsletter. We publish this newsletter periodically during the year. We hope you find this information useful and helpful. We will post each issue here. We also will email and/or text a link to the newsletter to our members who opt in for this type of communication. You can tell us through your MyHumana account
Current issue of On the Horizon member newsletter
Support during disasters and other high-risk events
Our members' health, safety, and wellness is our highest priority. We are here to support you during public health emergencies or disasters. We partner with organizations and agencies in Ohio to make sure our members have the support and resources they need, from access to healthy food to in-person and phone support from care managers.
If you need help, please call us at 877-856-5702 (TTY: 711), Monday – Friday, 7 a.m. – 8 p.m., Eastern time.
Humana Healthy Horizons in Ohio
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