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Resources for new Humana Healthy Horizons in Ohio members

New to Ohio Medicaid? New to Humana Healthy Horizons™ in Ohio? We can help you make the most of your health plan right away.

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Welcome to Humana Healthy Horizons in Ohio

We’re looking forward to getting to know you and make sure you get the care you need, so you can focus on the things you love. Below you’ll find:

  • Health plan information
  • Links to important documents and forms
  • Information about MyHumana and Go365 for Humana Healthy Horizons™

Your Quick Start Guide

All members get a Quick Start Guide in the mail. This Quick Start Guide includes the information you need to make the most of your enrollment in Humana Healthy Horizons in Ohio. All members also get a member ID card in the mail. Your ID card will arrive separate from your Quick Start Guide.

We hope you find the information in your Quick Start Guide helpful. If you misplace your Quick Start Guide, don’t worry. You can find a link to it below.

Humana Healthy Horizons in Ohio Quick Start Guide – English, PDF

Humana Healthy Horizons in Ohio Quick Start Guide – Spanish, PDF

Get information about Gainwell Technologies, which will manage your pharmacy benefits, PDF

Your Member Handbook

Your Member Handbook has information about

  • Your health coverage
  • Humana Healthy Horizons in Ohio
  • The information you need as a Humana Healthy Horizons in Ohio member

You can access your Member Handbook:

Help us get to know you

We can provide better care when we know more about you. You can help by filling out and sending back to us a Health Risk Assessment (HRA).

The HRA is a list of health questions. Your answers can help us get to know you and make sure you get the care and support you need.

Download the HRA in English, PDF

Download the HRA in Spanish, PDF

Please write your first and last name on each page before sending us your completed HRA.

You also can complete your HRA by:

  • Using the Go365 for Humana Healthy Horizons app, or
  • Activating your MyHumana account and completing and submitting the HRA online (available on desktop only), or
  • Calling us at 877-856-5702 (TTY: 711), Monday – Friday, 7 a.m. – 8 p.m., Eastern time.

Earn $25 in rewards through Go365 for Humana Healthy Horizons if you complete your HRA during the first 90 days of enrollment in Humana Healthy Horizons in Ohio. This reward is available to all members.

 Learn more about Go365 for Humana Healthy Horizons

Key documents and forms

Do you have a medical condition, like diabetes? Tell us on the Continuity of Care Form so we can share that information with your providers and make sure you get the care you need.

Continuity of Care Form – English, PDF

Continuity of Care Form – Spanish, PDF

Consent for Release of Medical Information – English, PDF

Consent for Release of Medical Information – Spanish, PDF

If you change providers, the Consent for Release of Protected Health Information Form will allow us to send your medical records to your new provider.

Consent for Release of Protected Health Information – English, PDF

Consent for Release of Protected Health Information – Spanish, PDF

Our documents and forms page includes links to other documents and forms you may need while enrolled in Humana Healthy Horizons in Ohio.

MyHumana

MyHumana is an online member dashboard where you can find plan information and other tools to manage your plan. Registering:

  • Is easy
  • Takes only a few minutes

MyHumana lets you:

  • Download and print a copy of your member ID card in the ID card center
  • Set your communication preferences (e.g., you can get messages by email, text, or phone)
  • Chat with Member Services

Learn more about MyHumana, including how to register an account and sign in

Go365 for Humana Healthy Horizons

Go365 for Humana Healthy Horizons is a wellness program that offers you the opportunity to earn rewards for taking healthy actions. Humana Healthy Horizons in Ohio members can participate in Go365 for Humana Healthy Horizons. It is easy to participate in healthy activities and earn rewards through our Go365 for Humana Healthy Horizons wellness program.

Download the Go365 for Humana Healthy Horizons app from the Apple Store® or from Google Play®.

Learn more about Go365 for Humana Healthy Horizons

Health and wellness

We want you to achieve your best physical, mental, and emotional health, so you can focus on the things you love. Humana Healthy Horizons in Ohio members have access to behavioral health services and health and wellness programs to help you on your journey to good health.

Use our Find a Doctor service to look for healthcare providers, specialists, hospitals, healthcare facilities, and other in-network providers.