Your primary care provider
Your primary care provider (PCP) is the doctor or other healthcare provider that delivers the majority of your preventive care and services. You get to pick your PCP and can change it at any time.
Your primary care provider (PCP) is the doctor or other healthcare provider that delivers the majority of your preventive care and services. You get to pick your PCP and can change it at any time.
Your PCP (sometimes called a family doctor or practitioner) typically is:
Your PCP will work with you to direct your healthcare and:
Your PCP may send you to other providers or specialists, or admit you to a hospital, if needed.
You can reach your PCP by calling the PCP’s office. Your PCP’s name and telephone number are printed on your member ID card.
You can change your PCP when you need to. Please make sure we know the name of your PCP. If you try to get primary care services from a doctor we don’t have on file as your PCP, the doctor:
To change your PCP:
We will update your records and send you a new member ID card.
You can change your PCP as needed.