Thank you for your submission. We may reach out to you if we need more details in processing your request.

Once this submission has been entered in our system:

  • A username and password should arrive within 5 business days
  • The Care Manager’s ID badge should arrive within 5-10 business days
  • Once the Care Manager receives his/her username and password, they can log into the learning center and take the pre-registered self-study modules

If you don’t receive any notification from us within 10 days, please email your designated submission queue, either or If you are unsure which queue to email, please send your inquiry to

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