support

Super-sized services for any size practice

You work hard to care for your patients; so, put Humana to work for you. This page offers information to streamline and transform your practice, from time-saving tools to Web-based training.

Accountable care

The journey to value-based care

Discover Humana programs and capabilities that help you manage your population's health.

Clinical

Explore industry-based guidelines

From medical policies and practice guidelines to quality resources, get key information for your business.

Contact us

Get in touch with Humana

There’s a customer service representative ready to help with your question or concern.

Delegated health care provider resources

Stay informed about government changes

When state and federal governments pass new regulations, we want delegated health care providers to know about them.

FAQs

See answers to your frequently asked questions

Access information on a variety of topics.

Education on demand

Training when you want it

Learn about risk adjustment, HumanaVitality®, special needs plans and much more.

HIPAA

View provider-specific resources

See companion guides related to the Health Insurance Portability and Accountability Act of 1996, as well as electronic payment and National Provider Identifier information.

Humana’s YourPractice

Read the latest Humana news for clinicians

Keeping current is important for your practice. Humana’s bimonthly magazine can help.

Medicare and Medicaid information

Discover key resources

Review materials for clinicians who serve Humana Medicare, Medicaid and dual Medicare-Medicaid members.

A commitment to moving healthcare forward

Wellbeing in 140 characters or less

Get the latest news and information.

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Medical and pharmacy coverage policies

Medical and pharmacy coverage policies

These policies address new procedures, devices and medications.

See Humana coverage policies (link opens in new window) 
Electronic submission of claims and other options to help providers with improved cash flow

Ease administration and improve cash flow

Humana not only accepts, but also encourages health care providers to submit claims electronically. We have a number of options to support your needs.

Find out more about electronic submission