Services that require prior authorization
The Ohio Medicaid Prior Authorization List, PDF includes information about the services that require prior authorization.
Clinical coverage policies
Clinical coverage policies are resources for physicians and other Humana-contracted healthcare professionals providing care to our members enrolled in Humana Healthy Horizons in Ohio. Providers should review our clinical coverage policies, which we regularly review and update. Please note that these clinical coverage policies are subject to change.
Review our behavioral health clinical coverage policies
Review our pharmacy clinical coverage policies
Review our physical health clinical coverage policies
Medicaid authorization process
Until the Ohio Department of Medicaid fully launches its Ohio Medicaid Enterprise System (OMES), providers who care for Medicaid recipients with coverage through Humana Healthy Horizons® in Ohio will submit prior authorizations via their secure Availity account.
We encourage all providers – participating and non-participating in the Humana Healthy Horizons in Ohio network – to create and utilize a secure Availity account.
Learn how to register for an Availity account and get additional information
After logging into your Availity account, please select “Humana” or “Humana Behavioral Health” from the Payer dropdown before submitting an authorization. This is different from Ohio Medicaid claims. For Ohio Medicaid claims, you must select “Humana Healthy Horizons (Ohio Medicaid) – Payer ID 61103” before submitting claims.
We will update you once ODM fully launches its OMES and providers must start submitting authorizations through the OMES front door via the ODM Provider Network Management (PNM) portal.
Outpatient therapy authorization process
Please complete and submit the Outpatient Therapy Prior Authorization Form through your secure Availity Essentials account for all therapy authorizations. No prior authorization required for first 30 visits per discipline.
Outpatient therapy prior authorization form, PDF
Community behavioral health authorization process
Please use the Ohio Medicaid Community Behavioral Health Authorization Form to ask us to review your request for community behavioral health services. We will be unable to complete a medical necessity and level of care determination without required documentation. Forms can be submitted via Availity Essentials (formerly Availity Portal).
Community behavioral health authorization form, PDF
Please use the ODM 10276 “Substance Use Disorder Services Prior Authorization” form when submitting requests for Substance Use Disorder (SUD), Residential Treatment (H2034 and H2036), and Partial Hospitalization (H0015TG).
ODM 10276 “Substance Use Disorder Services Prior Authorization Request” form, PDF
Please submit all forms for behavioral health services preauthorization requests through your secure Availity Essentials account.
Pharmacy authorization process
Ohio Medicaid managed care organizations use Gainwell Technologies as a single pharmacy benefit manager (SPBM). The SPBM utilizes a uniform Preferred Drug List (PDL) and utilization management policies developed by ODM. For more information, call Gainwell at 833-491-0344.
Learn more about prior authorization in the Humana Healthy Horizons in Ohio Provider Manual, PDF.
Nursing facility request process
Please submit the Ohio Medicaid Managed Care/MyCare Ohio Nursing facility request form to ask us to review your request for admission to a nursing facility. We will be unable to complete a medical necessity and level of care determination without receiving all required supporting documentation.
Nursing facility request form, PDF